1. Who we are

Impact Recycling Ltd (“Impact Recycling”, “we”, “us”, “our”) is the data controller for personal information collected through this website. We decide how and why your personal data is processed and are responsible for it under UK data protection law.

Registered office: 100 Inchinnan Road, Bellshill, Glasgow, ML4 4NT, Scotland, UK
Company number: SC489143
Privacy enquiries: accounts@impact-recycling.com

2. Information we collect

3. How we use your information

The table below sets out each purpose, the data it relies on, and the legal basis under UK GDPR.

4. Cookies

This website does not set any cookies. We do not use analytics cookies, advertising cookies, or any other tracking technologies. No cookies or persistent browser storage are used by this website.

5. Sharing your information and international transfers

We do not sell your personal data. We may share it with the following categories of recipient:

• Website hosting and email providers — as strictly necessary to operate this website and send responses to your enquiries.
• Legal, regulatory, or law enforcement authorities — where required to do so by applicable law or a binding legal order.

No other third parties receive your personal data for their own purposes. We do not transfer personal data outside the UK except as strictly necessary to operate our hosting infrastructure, in which case appropriate safeguards (such as UK adequacy decisions or standard contractual clauses) apply.

6. How long we keep your data

• Contact and enquiry data: retained for up to 3 years from the date of your last contact, or as long as necessary to fulfil any resulting commercial relationship.
• Server log data: retained for up to 12 months for security and diagnostic purposes.

Where data is no longer needed for the purpose for which it was collected, we delete or anonymise it.

7. Your rights

Under UK data protection law you have the following rights:

• Access — obtain a copy of the personal data we hold about you (a Subject Access Request).
• Rectification — ask us to correct inaccurate or incomplete personal data.
• Erasure — ask us to delete your personal data where it is no longer necessary for the purpose collected.
• Restriction — ask us to pause processing your data in defined circumstances.
• Portability — receive your data in a structured, machine-readable format where processing is based on contract.
• Object — object to processing based on legitimate interests; we must stop unless we demonstrate compelling grounds that override your interests.

To exercise any of these rights, contact us at accounts@impact-recycling.com. We will respond within one calendar month. We may ask you to verify your identity before acting on a request. For requests that are manifestly unfounded, repetitive, or disproportionately burdensome, we reserve the right to charge a reasonable fee or decline to act, in accordance with applicable law.

8. Right to complain

If you believe we have mishandled your personal data, we encourage you to contact us first so we can address your concern. You also have the right to lodge a complaint at any time with the UK Information Commissioner’s Office (ICO):

9. Changes to this policy

We review this privacy policy at least annually and whenever our processing activities change materially. Any updates will be posted on this page with a revised “last updated” date.